Support
Need a hand with LeafCue? Most answers are below — and a real person reads every email.
Last updated: 16 June 2026
Contact us
The fastest way to reach us is by email. Tell us your device (iPhone or Android) and what you were doing, and we’ll help.
Getting started
LeafCue works the moment you open it — no account, no sign-up. Add your first plant, give it a name and (optionally) pick a species, and LeafCue will suggest a care plan you can adjust. You can organise plants into rooms and shelves to match your home.
Reminders
LeafCue sends gentle local notifications on the day a plant is due for care, and respects quiet hours so it never buzzes overnight. If reminders aren’t arriving:
- Check that notifications are enabled for LeafCue in your device settings.
- Confirm reminders are turned on in the app’s reminder settings.
- Make sure your quiet-hours window isn’t covering the time you expect the reminder.
Backing up and moving your data
Because LeafCue is local-first, your data lives on your device. To keep a copy or move to a new phone, use the export feature in the app’s backup settings to save your library, then import it on the new device. We recommend exporting occasionally so you always have a backup you control.
LeafCue Plus and purchases
LeafCue Plus is an optional upgrade — a monthly or annual subscription, or a one-time Lifetime purchase — billed through the App Store or Google Play. To manage or cancel a subscription, use your App Store or Google Play account settings. If you’ve purchased Plus but don’t see its features — for example after reinstalling or switching devices — use the “Restore purchases” option in the app. If a subscription ends, all your existing plants and data remain available.
Privacy and your data
We don’t collect your plant data — it stays on your device. For the full details, see our Privacy Policy and Terms of Service.
Still stuck?
Email us at info@galaxyway.ai and we’ll do our best to help. GALAXYWAY AI LTD builds and supports LeafCue.